Where is the Resort located? How far from San Juan?
The Rio Mar Resort is located in the east side
of Puerto Rico, in the town of Rio Grande. The Resort is
18 miles from the San Juan Airport, approximately 30-45
minutes car drive, depending on traffic.
Where are the villas located?
The Villas are located inside the premises of the Rio Mar
Beach Resort. There are villas in two different locations,
beachfront (the "Ocean Villas") and
around the resort’s golf courses (the "Golf Villas").
How far are the villas from the
beach? How far from main hotel building?
The Ocean Villas are located approximately 30 feet away
from the beach and about 50 feet from the hotel main building.
The Golf Villas are located half a mile from the beach and
the hotel main building.
How will I know the condition
of the villa that I’m renting and whether I will like
its furniture and decoration?
We only rent the most luxurious and the newest villas available
at the Rio Mar Resort. We are constantly turning
down villas that are offer to us for rent because they do
not meet our very strict quality standards. Also, we personally
and frequently inspect all of our villas to confirm that
they are given the best maintenance, and that their furniture
and equipment are all in mint condition and in excellent
working order. In addition, we always provide pictures of
all the villas we have available for rent, so you know exactly
what you are renting and the furniture the villa has. Major
distinction on the villas is as follows:
The Ocean Villas are all identically furnished; the same
developers and interior decorators of the Westin Resort
constructed these and fully furnished and equipped them.
The Golf Villas are larger in size and have been individually
decorated and equipped.
Should I bring towels and linens?
All the villas will have plenty of fresh towels and linens
for your use.
Are all the villas A/C and have Cable
TV?
Yes.
Do the villas have cooking appliances?
Yes, their kitchens are fully equipped with all the comforts
of a regular home.
Do the villas have toiletries?
The villas are provided on a self-catering basis. We provide
a complimentary starter pack of toiletries, including soap,
toilet paper, trash bags, etc. Once these items are used,
it is the guests responsibility to replenish them. You may
elect to order groceries and supplies in advance at the
charges set out. If you request maid service, the maids
will replenish the toiletries at each service.
Do the villas have telephones?
Most of the villas have their own telephone available for
local calls. Long distance calls are restricted and can
only be made by using a calling card or asking the operator
to charge your call to a credit card. On those villas that
there is no telephone you will be provided a mobile phone
with complimentary minutes of talk time. Additional minutes
may be purchased at the Resort shops.
Is maid service included?
There are two maid services included in each stay, one is
prior to your arrival, and the other is made after your
departure. If you wish additional maid service during your
stay the cost is as follows:
1-bedroom villa $50 per day or $210 per week
2-bedroom villa $60 per day or $270 per week
3-bedroom villa please inquire
Laundry?
Many villas have their own washer and dryer and others are
located next to laundry facilities. Also, maid service is
available for an extra fee.
Transportation to/from the airport?
We can arrange to have a chauffeur pick you up at the airport
and take you to the villa. The chauffeur will provide you
the villa keys and take you directly to the villa. The cost
for a large van is $90 for up to 4 persons each additional
person in the van is charged $20 extra. This is the same
rate as a taxi. We can also arrange for a Lincoln Town Car
to pick you up at a cost of $120.00. You can ask the chauffeur
to make a stop at a grocery store on your way to the villa.
Should I rent a car?
Renting a car allows you independence to explore the island,
go to the nearby local restaurants and make as many
trips to the grocery stores and mall as you wish. You
can either rent a car at the many agencies available
at the airport, or you can rent a car at the Avis Office
at the Rio Mar Beach Resort. We recommend golf villa
guests to rent a car.
Is there complimentary parking
for villa guests?
Yes, each villa has its own reserved parking free of charge.
The 1 bedroom villas have 1 reserved parking; 2 and 3 bedroom
villas have 2 reserved parking.
Do I have a restaurant nearby?
The Resort has 8 restaurants for your enjoyment. There are
also many restaurants within a 10 minute car ride from the
resort. We'll be happy to recommend our favorites to you
when you arrive!
What if I need assistance during
my stay in Puerto Rico?
Our offices are physically located in Puerto Rico, so we
will personally make sure that you get the assistance you
need. Villas in Puerto Rico also has a hired concierge and
other staff that are on the resort premieses daily.
Is this a child friendly resort?
The activities and programs available for the children
are quite impressive. Children of all ages will find
numerous activities available for them. In addition
the Rio Mar Kid’s
Club is great way for your kids to have lots of fun and
for you to get a well-deserved rest. Please note that
there is a charge for using the Kid’s Club.
Is there baby sitting available?
Yes, you can either use the services of Rio Mar Kid’s
Club, by paying the price of the service, or we can arrange
to send a babysitter to your villa. If your child has
special needs, we have a person with formal training in
special needs children. Our babysitters are screened and
have been with us for years.
Grocery store, drug store, video
store?
There is a small grocery store at a distance of 1 mile away
from the Resort. At a distance of about 3 miles you will
find a strip mall with a large and modern grocery store,
a drug store and a video rental store. At a distance of
15 minute car drive from the villas you will find a Walmart,
Kmart, Walgreens drug store, Blockbuster, etc.
Roll away beds, cribs?
Roll away beds are available for rent at a cost of $25 per
night, cribs are available at a cost of $20 for night.
